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Utility bill payment

Make waiting in line a thing of the past and pay your bills instantly.

Simplify your bill payment experience

Never miss a due date

Make late fees a thing of the past. Set up recurring monthly payments for your bills, and leave the rest to us.

Plan ahead

Set up a future bill payment simply by tellling us who/what you would like to pay, what the amount is and when the payment should go out – and then never worry about it again.

Made a mistake?

It happens to the best of us. Contact us and we'll do our best to offer a solution that helps.

Pay your bills instantly

Learn how to pay your bills quickly and easily via your mobile device or personal computer. A few simple steps is all it takes.

Step 1

Log in with your user name and password

Step 2

Locate the 'Payment' section in the menu

Step 3

Add a new bill

Step 4

You're ready to settle your bill!

Step 1

Visit any SIB ATM

Step 2

Enter your card or choose the cashless payment option

Step 3

Select the 'Payment' option

Step 4

Select the service provider and account, and then pay your bill

Step 1

Call 065999999

Step 2

Select “Accounts and Cards Services”

Step 3

Get yourself validated with the Telephone PIN

Step 4

Select “Utility Bill Payment” option

Step 5

Select your biller and get your bill settled

Settle your bills and utility payments with the full range of service providers

Frequently Asked Questions

How do I add a bill?

Log in to your account through SIB Digital app or SIB Online Banking, select 'Payments', and simply add the bills that you would like to settle.

To delete a biller/payee, sign in to our Online Banking platform, and access 'Payments' in the navigation menu at the top. Then, select 'Delete a Payee' on the left-hand navigation menu and follow the instructions.

Yes, there are plenty of options: you can pay your bills via Online Banking, SIB Digital App, Phone Banking, and at any of our ATMs.

You can schedule and manage all your payments via our Online Banking and Mobile Banking "SIB Digital App" platforms.

How can we help you?

Get in touch

Write to us and we will get back to you soon.

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